Privacy
Your details, kept small.
We collect only what it takes to quote, install and invoice. We never sell it.
- Only what's neededYour name, contact details, suburb and the devices you picked.
- Seen by usPlus the services that send email, take card payments and host the site.
- Never soldNo data brokers. No advertising trackers.
- Yours to deleteEmail us and we'll remove it, except records tax law makes us keep.
What we collect
When you build a quote, we collect:
- Your details: name, email, phone number and suburb.
- Your home: the rooms and devices you choose, your setup and range, and any notes you write.
- Concession type, if you tick the veteran or first responder rate. We sight ID at the home visit. We don't copy or keep it.
The contact and 3D printing forms collect your name, email and message. If you pay a deposit by card, Stripe collects your card details. We never see or store your card number.
Why we collect it
- To work out your quote and email it to you as a PDF.
- To contact you about your quote, your home visit and your install.
- To turn your quote into an invoice when you pay the deposit.
- To keep the business and tax records the law asks for.
We don't use your details for anything else, and we don't add you to a mailing list.
Who sees it
- Daniel Ponsford
- Ctrl+P Co is a small business. We get a copy of every quote as a lead.
- Gmail
- Quotes and invoices are sent from, and kept in, our Google Gmail account.
- Stripe
- Handles card payments for deposits. Stripe has its own privacy policy.
- Netlify
- Hosts this website, runs the code that prices and sends your quote, and receives form messages.
We never sell, rent or trade your details. We only share them with anyone else if the law requires it.
Your browser and quote link
The quote builder saves your draft in your own browser, so you don't lose it. It stays on your device until you send the quote or clear it.
The link in your quote email holds your quote details, sealed so they can't be changed. Treat it like the email itself, and only share it with people you'd show your quote to.
We don't use advertising or tracking cookies.
How long we keep it
Quotes that don't go ahead are deleted when you ask. Invoices and payment records are kept for as long as tax law requires, then deleted.
Seeing, fixing or deleting it
You can ask to see what we hold about you, correct it, or have it deleted. Just email us. We'll reply within a few business days.
Email info.ctrlp.co@gmail.com
If you're not happy with our answer, you can contact the Office of the Australian Information Commissioner.